Online & Privacy Policies
Shipping & Handling
All U.S. orders will be shipped by UPS the following business day.
All contiguous U.S. orders over $250.00 receive free UPS ground shipping.
All International orders will be shipped by U.S.P.S.
Flat rate fee for orders shipping to Canada is $25.00
Flat rate fee for international orders is $40.00
DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS.
We will accept returns within 14 days of delivery of your package. Merchandise must be unworn, unwashed and in their original condition with all tags attached. Refunds are contingent upon inspection of the item once we receive it. Fawbush's reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the 14 day policy. Please include a copy of your packing slip. Refunds will be issued to the card used to make the purchase.
Gift receipt returns are for exchange or store credit only.
Holiday gifts purchased between November 1st and December 24th may be exchanged or returned for store credit until January 5th.
Special orders are final sale and may not be exchanged or returned.
Beginning Monday August 21st we are using UPS for our outbound shipments and for our return service.
For your convenience we have enclosed a UPS return label, $8 will be deducted from your return if you choose to use this service.
To use the enclosed UPS return label, simply attach the label to your package and drop it off at a UPS store, at a UPS drop box, at a UPS access point, or with your UPS driver.
UPS locations can be found here
Prior to Monday August 21st we have been using Fed Ex for outbound shipments and for our return service, you may still use your Fed Ex return label if that is how you received your shipment.
For your convenience we have enclosed a FedEx return label, $8 will be deducted from your return if you choose to use this service.
To use the enclosed FedEx label, you have four options:
Call 1-800-463-3339 or 1-800-GOFEDEX and say "Ground returns pickup". A FedEx driver will come to your home to pick up your package.
Go online to schedule a pickup. A FedEx driver will come to your home and pick up your package.
Affix the enclosed label to your package and drop off at a FedEx drop box. Find locations here. This is a good option for small packages only, up to 20”x12”x6” in size.
Affix the enclosed label to your package and drop off at a FedEx Office/Print store. Find locations here. This option is good for small, medium, or large packages.
You may also choose to send your return via the carrier of your choice.
Fawbush's physical store has a different return policy. Please contact us for details.
We are happy to exchange items in perfect condition with price tags attached if your size is available.
The most effective way to make an exchange is to purchase the size and color you need online. We will credit the original purchase when your return arrives at our returns department. Shipping charges are on us! Simply write exchange in the comment section box on the checkout page and we will deduct the shipping charges upon shipment.
International and Canadian Orders
All international and Canandian orders are shipped via the United States Postal Service. We will accurately list items and values on custom forms. We will not label items as "gifts" or misrepresent facts. Customers are responsible for local duties and taxes. We cannot estimate these additional charges.
Please note that packages can often be delayed while clearing customs. Please contact your local customs office for more information. Pay Pal is the payment method for all International and Canadian orders, after being directed to the Pay Pal site at checkout, you will have the option to use your Pay Pal account or a credit card.
When two or more orders are placed within 24 hours, we will combine the orders into one so there is only one shipping charge
Minnesota customers will be charged sales tax as determined by Minnesota state law.
Fawbush's will not make retroactive adjustments to merchandise purchased prior to a sale.
We neither sell nor share your information with outside companies or third party companies.
When you purchase from fawbushs.com, we collect customer information for a variety of reasons. We collect personal information
such as name, financial institution, telephone number, email address and postal address so that we may process any
transaction that you initiate with us.
Your credit card is completely safe. Protecting your information is our highest priority, we have developed several safeguards
to keep your information completely confidential. We use secure Sockets Layer(SSL) technology to insure your safety. To check the
security of your connection during checkout, look for the unbroken key or closed lock at the top of your browser window. This indicates SSL is active.
We have made every effort to accurately display the colors of our products that appear on our website. Due to monitor and setting
discrepancies, we cannot guarantee that your display will be accurate.